1. Introduction & Acceptance of Terms
These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and we88my ("Platform", "We", "Company"). This document governs your access to and use of the website, mobile application, and all services offered under the we88my brand.
By clicking the "Register" button or accessing any section of our platform, you confirm that you have read and agreed to all provisions in this document. This agreement includes our Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.
We88my operates as an online entertainment platform and complies with established guidelines. We reserve the right to modify, add, or remove any part of these terms at any time with reasonable notice to members via email or in-platform notification.
2. Account Registration
2.1 Eligibility Requirements
To register a we88my account, you must meet all of the following requirements:
- Be at least 18 years old on the registration date.
- Be a Malaysian citizen or permanent resident in Malaysia.
- Not be prohibited by local laws from participating in online betting activities.
- Have never been banned or restricted by we88my previously.
- Have full legal capacity to enter into a binding agreement.
2.2 One Account Per Individual
Each individual is only permitted to hold one account active on we88my at any one time. This includes accounts registered using different names, email addresses, phone numbers, IP addresses, or devices. If our system detects multiple accounts belonging to one individual, all such accounts may be immediately suspended and any balances within them may be forfeited.
2.3 Accuracy of Information
You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. An identity verification (KYC) process will be conducted to verify this information. we88my reserves the right to request supporting documents such as MyKad, bank statements, or utility bills at any time for verification purposes.
3. Deposit & Withdrawal
3.1 Deposit Methods
We88my accepts deposits via a variety of approved payment methods, including local eWallets (Touch 'n Go, GrabPay), online banking (Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, RHB Now), and bank transfers. All available deposit methods will be displayed on the Deposit page within your account.
The minimum deposit is RM 30 per transaction. There is no maximum deposit limit set for regular members; however, members may be required to undergo additional verification for deposits exceeding a certain threshold for compliance purposes.
3.2 Withdrawal Process
Withdrawals are processed within 15 to 60 minutes for eWallet and 1 to 3 business days for bank transfers, depending on the bank involved. The minimum withdrawal is RM 50 and the maximum is RM 50,000 per day for fully verified accounts.
- Withdrawals are only permitted to a bank account or eWallet registered under the member's own name.
- Members must complete full KYC verification before their first withdrawal is processed.
- We88my reserves the right to request additional verification for withdrawals deemed unusual.
- Any chargeback initiated by a member through their bank will result in immediate account suspension.
3.3 Currency
All transactions on we88my are conducted in Malaysian Ringgit (RM). If you make a deposit in a foreign currency, the current exchange rate set by our payment provider will apply, and we88my is not responsible for any exchange rate differences.
4. Bonus & Promotions
4.1 Wagering Requirements (Rollover)
All bonuses offered by we88my — including welcome bonuses, deposit bonuses, cashback, and rebates — are subject to wagering (rollover) requirements as specifically stated in each promotion's terms. The typical rollover requirement ranges from 5x to 30x bonus value, depending on the promotion type.
It is the member's responsibility to read and understand the terms of each promotion before claiming any bonus. we88my shall not be held liable for any misunderstandings arising from a member's failure to read the promotion's terms.
4.2 Prohibition of Bonus Abuse
We88my uses an advanced detection system to identify bonus abuse. Activities considered as abuse include, but are not limited to:
- Registering multiple accounts to claim bonuses repeatedly.
- Using automated software or scripts to manipulate the bonus system.
- Placing bets in an inconsistent manner solely to fulfil rollover requirements without genuine risk.
- Sharing exclusive promotional information with ineligible parties.
5. Betting Rules
All bets placed on we88my are final once confirmed by the system. Members may not cancel or modify a confirmed bet. we88my reserves the right to void any bet under the following circumstances:
- A technical error or system disruption occurred at the time the bet was placed.
- Odds or outcomes displayed are the result of human or system error.
- There is evidence that the member has taken advantage of an obvious error.
- The match or event that was wagered on has been postponed or cancelled.
For Sports Betting, official results recognised by the relevant sports governing body will be used to determine the winner. In the event of any discrepancy, we88my's decision is final and binding.
For online casino games, all games use a Random Number Generator (RNG) that has been independently verified by a third party to ensure fairness in every round.
6. Member Conduct
We88my members are expected to conduct themselves with respect and responsibility at all times when using the platform. The following actions are strictly prohibited:
- Using third-party software, bots, or automated methods to gain an unfair advantage.
- Engaging in any form of fraud, market manipulation, or collusion with other members.
- Using the we88my platform for money laundering or financing illegal activities.
- Posting content that is offensive, threatening, or unlawful.
- Attempting to hack, disrupt, or compromise the security or integrity of the platform.
- Sharing your account with another individual or allowing a third party to access your account.
7. Account Closure & Suspension
We88my reserves the right to suspend or close the account of any member at any time, with or without prior notice, under the following circumstances:
- Violation of any part of these terms and conditions.
- Acceptance of a self-exclusion request submitted by the member.
- Legal compliance requirements or requests from relevant authorities.
- Suspicious activity or indicators of money laundering.
If your account is closed for a valid reason (not due to a violation), any remaining balance will be returned to you via the agreed method within 5 to 10 business days. Members may also request to close their own account at any time through the account settings section or by contacting our customer support.
8. Limitation of Liability
To the extent permitted by applicable law, we88my shall not be liable for any indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to:
- Financial losses resulting from betting outcomes.
- Service disruptions due to system maintenance or events beyond our control.
- Data loss or damage resulting from cyberattacks or technical disasters.
- Actions or omissions on the part of third-party service providers.
We88my's maximum liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.
9. Amendments to Terms
We88my reserves the right to amend, update, or replace any part of these terms and conditions at any time. Members will be notified of significant changes via their registered email or in-platform notification at least 7 days before the amendment takes effect.
Your continued use of the we88my platform after any amendment takes effect constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.
The latest and current version of these terms is always available on this page, and the most recent update date will be displayed at the top of this document.
10. Contact Us
If you have any questions, concerns, or complaints regarding these terms and conditions, please contact our support team through the following channels:
- Live Chat: Available 24/7 directly from the we88my website or app.
- Email: [email protected] (response within 24 working hours).
- FAQ: Visit the FAQ us for an immediate response.
We are committed to resolving every complaint fairly and within a reasonable timeframe. All communications with our team will be recorded for quality and compliance purposes.