1. What Is Responsible Gaming?
Responsible gaming means enjoying betting as a form of entertainment while maintaining full control over your time, money, and decisions. At we88my, we believe that playing smart and having fun are not opposing ideas — in fact, the two go hand in hand.
Most we88my members play in a healthy and controlled manner. They set budgets, know when to stop, and treat betting as one way to unwind — much like going to the cinema or dining out. However, like any form of entertainment involving money, there are risks we all need to recognise and understand.
The core principles of responsible gaming we uphold are simple: only bet with money you can afford to lose, never let it affect your daily needs, and never use betting as a solution to life's pressures or financial problems. If you can follow these principles, betting can remain an enjoyable and positive experience.
Recreational Play vs. Problem Gambling
The line between playing for fun and problem gambling is not always clear. Betting becomes a problem when it starts to control your life — not the other way around. When you feel compelled to bet even when you do not want to, when the money being wagered is meant for rent or food, or when family members begin to worry — that is the time to stop and seek support.
2. Warning Signs to Watch Out For
It is important to be honest with yourself. Here are some warning signs that may indicate your betting habits are heading in an unhealthy direction:
You bet with money that should be used to pay bills, rent, or your family's daily needs.
You continue betting even after heavy losses, hoping to "win back" what you have lost.
You lie to family members or friends about how much time and money you spend on betting.
Betting begins to affect your work performance, personal relationships, or mental health.
You feel restless, anxious, or irritable when you are unable to bet for a period of time.
You borrow money from others or use a credit card solely for betting purposes.
You frequently think about ways to get more money to bet, or find yourself constantly thinking about wins and losses.
3. Self-Control Tools at we88my
We88my provides a range of practical tools you can use at any time to maintain control over your betting activity. All tools are free and accessible directly from your account settings.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once this limit is reached, the system will automatically block any additional deposits until the next period.
Loss Limit
Set a maximum loss limit for a given period. Once this limit is reached, you will not be able to continue betting until the set limit period resets.
Session Time Limit
Limit the time you can spend in a single game session. A notification will appear before the time is up so you remain aware and can make a conscious decision.
Temporary Self-Break
Choose to take a break for 24 hours, 7 days, 30 days, or 6 months. During the break period, your account will be inaccessible and you will not receive any promotional communications.
Permanent Self-Exclusion
If you decide to stop playing permanently, we will close your account and ensure you cannot re-register using the same information.
Activity Review
Access a full report of your betting activity at any time. View trends, identify concerning patterns, and use this data to make smarter decisions.
Betting Activity Risk Levels
Understand how various factors can influence your risk level during play:
4. Protection for Vulnerable Groups
We88my takes seriously our responsibility to protect individuals who are more vulnerable to the risks of problem gambling. Our policies include specific measures for the following groups:
Children and Underage Minors
The we88my platform is strictly for users aged 18 and above, with no exceptions. Our KYC process verifies the age of every new member before they can make any financial transactions. If you are a parent or guardian, we encourage you to:
- Using parental control software to block access to online gambling websites.
- Do not share your login credentials or payment information with your children.
- Have open conversations with children about the risks of gambling from an early age.
Individuals in Recovery
If you have had a gambling problem in the past, we strongly recommend using our self-exclusion tool. Our support team can also help you set up additional controls suited to your needs.
5. Support & Help Resources
We88my does not work alone in promoting responsible gaming. We collaborate with various parties and support access to professional help resources for members who need additional support.
We88my In-House Support
Our customer support team, operating 24 hours a day, 7 days a week, is trained to handle responsible gaming issues with full empathy and confidentiality. You can reach us via Live Chat in the app at any time. All conversations are strictly confidential and will not be used for any other purpose.
Our Approach
When our team identifies concerning betting patterns in a member's account, we will reach out proactively. This may take the form of a caring reminder message, a suggestion to use our self-control tools, or information about external support resources. We do this not to judge, but because we genuinely care about the well-being of our members.